New Training programme in Healthcare Management in Skopje

The first module for the new 2015-16 Training Programme in Healthcare Management was delivered in June 2015 in Skopje. The programme runs by the University of Sheffield International Faculty and the Managers Academy and it is supported by the Ministry of Health.

Entitled “Care Excellence, Effective Communication and Patient Behavior in Therapy Adherence”, the first module was led by Mr Nikos Lambridis, Top Management Executives Certified Trainer and Coach, and was aimed at middle-level managers from Public Healthcare Institutions all over the country. Delivered successfully over 3 weekends at the Medical Faculty in Skopje, the module attracted more than 150 participants.

M Lambridis analysed today’s challenges in the medical community and discussed behavioral keys in patience care. In his presentation he also spoke about the critical activity of effective communication in difficult conversations (SPIKES). The module concluded with topics related to patient behavior in therapy adherence and covered issues like motivational interviews, transactional analysis and positive thinking.

Participants were left with best impressions and found the training programme extremely useful. “I am very satisfied by my participation to this programme. What I learnt will help me a lot in my work. I can already think and approach differently the patients I work with. I big thank you to Mr Lambridis!”, a trainee comments while another adds: “Although I spend my weekends exclusively on  relaxation and playing with my 3.5 years daughter, the 400 km I drove to attend this wonderful workshop were all worth it. I am especially thrilled by the lecturer and all things learnt during the training programme”.