Κολέγιο CITY College
International Faculty,
CITY College.
Main Campus, Thessaloniki, Greece

Business Studies (Hotel and Hospitality) - BA (Hons)

Course duration: 3 years

Degree Title: Successful graduates are awarded the undergraduate degree of the University of Sheffield.
Bachelor of Arts (Honours) in Business Studies (Hotel and Hospitality)
The title is awarded directly by the University of Sheffield.
The degree is recognised by UK NARIC.

Why choose this course?

Dr Dimitrios Nikolaidis“The new programme opens new doors for a dynamic career in tourism, equipping our graduates with all the necessary skills and competencies: deep knowledge of the particular subject, effective communication, familiarization with cutting-edge technologies, analytical and critical thinking, goal-setting and organizational skills. Our students, through a series of carefully designed modules, enhanced with distinguished guest lecturers, workshops, simulations and case studies, are getting ready to deal with the challenges faced with.”

Dr Dimitrios Nikolaidis, Lecturer, Business Administration and Economics Department

 

Accredited by:

CMI
AACSB

 

Discover Thessaloniki! Student life Our campus Information for International students

Course overview

Hotel and hospitality businesses represent one of the biggest industries offering exciting career opportunities all over the world. This management track equips the future executive with the theoretical and administrative knowledge to successfully manage hotel and hospitality operations. While learning about all key areas of hotel and hospitality management, students develop the necessary attitude and skills to deliver service excellence in a vibrant global industry.

 

Entry requirements

View the application and admission requirements of the programme.

 

How to apply

If you wish to apply for this programme you may view details of the application process.

 

Any questions?

If you'd like to know more about this programme, contact our Admissions Team at admissions@citycollege.sheffield.eu

 

Level 1

Principles of Management
Principles of Marketing
Quantitative Methods for Business and Finance
Principles of Business Statistics
Information Technology for Management
Principles of Accounting
Academic English Skills
European Union
Principles of Microeconomics
Principles of Macroeconomics
Introduction to Law
Business Communication

 

Level 2

Corporate Social Responsibility and Ethics
Organisational Behaviour
Financial Management
Marketing Management Strategies
Decision Making with Information Technology
Management Accounting
Operations Management
Consumer Behaviour
Principles of Commercial Law
Financial Institution and Markets

Units to the value of twenty credits from the following

Sustainable Development and the Greening of Business
Understanding International Conflicts
Sociology
International Politics
Civil Liberties
Legal Environment of Business
Understanding Globalization
Positive Psychology

 

Level 3

Entrepreneurship and Small Business
Food and Beverage in Hotels and Hospitality
Accommodation Management
Human Resource Management
Managing Service Quality

units to the value of sixty credits from the following
Financial Control and Information Management
E-Business and Customer Relations Management
Practicum in Hotel and Hospitality Units
Integrated Marketing Communications
Facilities Development and Design
Project Management
Total Quality Management

 

 

Level 1

Principles of Management
Individuals working in organizations in the twenty-first century will have a greater need than ever for effective management skills.  As fierce global competition is expected to continue to accelerate it is these skills that will help to differentiate organizations.  Gaining and sustaining a competitive advantage will become more critical to survival and success. 
Students attending this course will be given the opportunity for an in-depth understanding of the basic management functions to be utilized in further courses and in their everyday working lives including: planning, organizing, leading and controlling.  Emphasis will be given entrepreneurship and innovation in an era in which innovating quickly to stay ahead of competition, has become more important than ever. Back to top

Principles of Marketing
Marketing is the business activity that identifies developing and changing marketing needs, designates market segments. The company can appeal to effectively, develops products and services that satisfy needs of target customers, prices, promotes and uses the most appropriate channels to make these products and services available. 
Marketing activities apparently have not changed. The environment though where marketing is practised has changed considerably in the past two decades. Fierce competition, very short product life cycles, global markets, internet and its applications create a very challenging environment for today’s enterprises where marketing has become indispensable. This unit provides a good understanding of all the main concepts of marketing in the contemporary environment. Back to top

Quantitative Methods for Business and Finance
This introductory unit provides an understanding of the basic mathematical and statistical methods required for the study of business related problems. This course satisfies the mathematics competency requirements for a first year student in business.
This unit aims to develop students’ mathematical skills and provide them with the necessary tools to address business, financial and statistical problems. Back to top

Principles of Business Statistics
This introductory unit provides an understanding of the basic statistical methods required for the study of business related problems. The unit introduces students to the assumptions, concepts and techniques used by statisticians to make decisions.
The aim of this unit is to develop basic statistical skills so students can apply them to business problems. Emphasis will be given to estimation and hypothesis testing and regression which have a potential role in a manager’s decision making process. Back to top

Information Technology for Management
The field of IT is growing rapidly, especially with the introduction of the Internet and e-commerce, so the organisational impacts keep increasing. The unit elaborates on the functional relevance of IT not only within the entire organisation but in inter-organisational settings as well. It teaches to students that managing information resources, new technologies, and communication networks is becoming a –or even the- critical success factor in the operations of many organisations, private and public, and will be essential to the survival of organisations in the digital economy. Back to top

Principles of Accounting
The aim of accounting is to provide information about the operations of a business such as what they own, what they owe, whether or not it earned a profit and how cash flowed in and out of the business. 
In the business context, accounting may be viewed as an information system that measures, processes and communicates information, primarily financial in nature, about a business entity for the purpose of making business decisions. This information is not only important to business management, but it is also meaningful to business owners, creditors, unions, government authorities, investors, etc. An important aspect is to explore the techniques for presenting a company’s financial position, earnings and performance. Back to top

Academic English Skills
This unit instructs students in all aspects of academic communication including writing, reading, speaking and listening as well as offering opportunities for vocabulary enrichment and lexical and structural improvement specific to academic communication. The unit also provides space for students to consider how technology is used in the academic communication process. Using a variety of different teaching and learning methods students will be given the opportunity to practice and improve their overall use of academic English so that by the end of the course they are proficient in the specifics of academic discourse appropriate to their field of study. This unit acts as a support  mechanism to the linguistic demands expected of students in their core subjects i.e. Computer Science, Business or Psychology. The unit seeks to improve overall language use through contemporary issues that relate to the role of the individual in contemporary society, as well as those pertinent to the student’s own field of study. Back to top

European Union
The course consists in a critical presentation of the creation, the content and the future of the E.U. It introduces key developments, institutions and policies. All the critical points are discussed from a political, historical and economic point of view. Specific attention will be given to the today economic crisis in the European Union. Back to top

Principles of Microeconomics
This unit aims to introduce students to Microeconomics by providing students with a detailed analysis of the operation of the different microeconomic markets and the factors of production, focusing on the behaviour of households and firms. Students will acquire an in depth knowledge of the main economic assumptions that are a prerequisite for any economic analysis. More specifically, a thorough analysis of the main economic issues will be presented which span from scarcity, opportunity costs and production possibilities, comparative advantage, supply and demand, costs, revenues, product pricing and outputs, efficiency and the role of government. Through the material covered the student will acquire the basic economic knowledge that will support future decisions on economic issues and will enhance her/his skills with respect to the application, analysis, synthesis and evaluation of the various microeconomic phenomena. Back to top

Principles of Macroeconomics
This unit aims to introduce students to Macroeconomics by providing students with a detailed analysis of the different macroeconomic issues. Students will be able to formulate valid economic policy suggestions based on the most important macroeconomic models, through the use of scientific tools. Therefore, the student will be able to address valid and documented suggestions of economic policy which will be scientifically verified. Through the material covered the student will acquire the basic macroeconomic knowledge that will support future decisions on economic issues and will enhance her/his skills with respect to the application, analysis, synthesis and evaluation of the various macroeconomic phenomena. Back to top

Introduction to Law
This unit is designed to provide students with an understanding of law. After an overview of the historical and sociological background of law we will study sources of law, the structure of law and different legal systems. A particular emphasis will be put on two major points: The differences between common law systems and civil law systems and the development of European and international law in a multijurisdictional world. Back to top

Business Communication
The unit explores the importance of communication in the business environment. The unit aims to provide students with both theoretical issues and practical skills. Job interviews, preparation of a CV, team work, writing business reports and presentation skills will be developed throughout the semester. The communication process will be analysed and emphasis is given to listening and the non-verbal elements of our interactions with other people. The course places special emphasis on the social context of business and explores communication among and within groups as well as considering communicational codes and messages. The required skills for an effective communication will be analysed together with the social context. Back to top

 

Level 2

Corporate Social Responsibility & Ethics
This unit will examine the inter-relationship between business and macro society. In this examination it will address the social responsibilities and the ethical considerations of business practices and policies and the resultant aggregate impact on societies.  It will show that the long-term sustainability of business is directly related to business’s social responsiveness. The unit will also appraise the effects of global business and the ethical lag in technological development. Back to top

Organisational Behavior
The unit covers particular issues about the study of individual, group and structural behaviour within organisations. In particular, the unit examines the impact of the human behaviour issues on organisational performance and success. It is widely recognised that the knowledge of organisational behaviour is critical in modern corporations and public bodies and determines in a high rate their effectiveness and efficiency. Back to top

Financial Management
Financial management is concerned with the duties of the financial manager in the business firm. Therefore the primary objective of the module is to rigorously elaborate on theoretical as well as practical aspects of the major decision areas of financial management, such as fund raising and investing. As most of the advances in financial management are based on the interaction between decision making and capital market behaviour, this unit will therefore focus on capital market theory as well. Back to top

Marketing Management Strategies
In today’s world it sometimes seems that change is the only constant. Managers of both profit and non-profit oriented organisations face an environment characterised by: rapidly changing technology; competition that is increasingly multinational in scope. These changes have important implications for marketing decisions in an organisation.  This unit provides the concepts, tools, and decision making approaches that perspective marketing managers need, to carry out their specialised roles and responsibilities.  Furthermore, the specific unit deals with innovative techniques in marketing and the current trends in corporate marketing management. Back to top

Decision Making with IT
Information Technology (IT) is in a constant state of evolutionary change. IT now enables the transformation of business supply chains into networks of collaborating business organisations adopting structures built around business processes exploiting core competencies. Before businesses can reap the benefits of such change, managers need to be able to exploit IT to make better operational, tactical and strategic decisions. This involves not only routine internal decisions, but also one-off unanticipated decisions and decisions involving collaborating organisations.
As a consequence, effective business managers need to remain current in terms of the IT available and to acquire the concepts and skills involved in analysing, designing and implementing the Management Information Systems (MIS) which are needed to provide the information used in the decision making process. They need to understand the nature of management decisions and the decision making process itself.Without such knowledge managers will not be equipped to work alongside systems analysts and other IT professionals and play a full part in the process of MIS provision. Ultimately it is the role of managers to interpret and apply information in order to be more effective in their jobs, and thereby to be fully involved in the process of transforming their organisation to be capable of working in an IT enabled supply chain network. Back to top

Management Accounting
Management accounting serves the multiple information needs of managers. It consists of accounting techniques and procedures for gathering and reporting financial, production, and distribution data to meet management's information needs.
Management accountants are now facing a great challenge, as globalisation and automation are the key characteristics of the new business environment. The management in general and management accountants in particular, need to obtain information about these changes, interpret it and use it in their decision-making in order to remain competitive. Back to top

Operations Management
Operations Management (OM) is concerned with creating the products and services upon which we all depend. Creating products and services is the very reason for any organization’s existence, whether that organization is large or small, manufacturing or service, for-profit or not-for-profit. Operations management is also at the centre of so many of the changes affecting the business world – changes in customer preference, changes in supply networks brought about by internet-based technologies, and changes in the extent of environmental responsibility that we expect from companies. Promoting the creativity which will allow organizations to respond to so many changes is becoming the prime task of operations managers. Back to top

Consumer Behavior
Consumer buyer behaviour patterns are complex and rapidly evolving, because consumers are human beings that their actions are irrational, emotional and difficult to predict. The unit sheds light to consumer behaviour by examining the internal and external environmental factors that affect the consumer decision-making process. Finally, the unit equips students by exposing them to theoretical tools that will enable them to comprehend consumer consumption patterns so as to devise appropriate marketing strategies that will respect consumer requirements. Back to top

Principles of Commercial Law
Commercial law being a broad topic this unit aims at providing specific and useful knowledge to business students. Emphasis will be put on the complexity of the legal framework in a global world and on specific issues of European law (competition law) and international law and their relationship with national law. Back to top

Financial Institutions & Markets
This unit provides an introduction to the structure and operations of the different financial institutions and markets currently existing within the evolving financial system.  It explores the functions performed by a financial system, the structure and classification of the financial institutions and markets, the various instruments traded on the markets, the role of the Central Bank, the need for financial regulation and the causes/effects of financial crises.  Special emphasis is given to the various financial innovations that characterise the moder. Back to top

Sustainable Development and the Greening of Business
What are the fundamental issues of sustainable development? What are the main challenges facing human society and the environment during the next 50 years? The term sustainability is now widely used by policy makers and business people but what does it mean? This course explores the different dimensions of sustainable development and addresses new options for a sustainable future for society and companies. We will see that sustainable development is a key drive of innovation in various fields such as policy making and technology and a major opportunity and a competitive advantage for business. Back to top

Understanding International Conflicts
This course introduces students to the complexities of international politics by giving them a good grounding in the traditional realist approach before turning to liberal theories of interdependence and institutions that became more prominent after the Cold War. Twice in the first half of this century the great powers engaged in devastating world wars that cost nearly 50 million lives. The second half of the century was wracked by a Cold War, regional wars, and the threat of nuclear weapons. Why did those conflicts happen? Could they happen again? Or will rising economic and ecological interdependence, the growth of transnational and international institutions, and the spread of democratic values bring about a new world order? There is no good answer to these questions, but the course provides our students the conceptual tools that will help them shape their own answers as the future unfolds. Back to top

Sociology
This course is designed to introduce students to some key sociological perspectives allowing them to understand how modern society functions. Using a series of examples and case studies, the course examines a range of social institutions including family and religion, explains the development and effects of significant social processes such as identity-formation and socialization, and offers some illuminating insights into the problems of crime and racism. The sociological perspective will enable students to evaluate the effects of social influences on individual lives, understand fundamental social changes, and acquire a better understanding of human relations. Back to top

International Politics
The course is an introduction to international politics. It reviews the mainstream international relations theories. It discusses the evolution of these theories and critically evaluates their theoretical as well as empirical value.Furthermore, it presents the other main actors in the international system, besides states, and problematizes as to the nature of today’s world: state.centric or not. Back to top 

Civil Liberties
This course examines the structure of civil liberties within the modern state, the philosophical foundations of liberties and rights and the relationship between models of rights and models of democracy. The focus is on clashes between competing rights and modern case- law. Specific rights are approached as examples of the theory and practice of civil liberties. Back to top

Legal Environment of Business
This course provides coverage of some major areas of law in two parts. Part I deals with basic notions of law. Part II includes a general survey of commercial law branches with emphasis to company law. Back to top

Understanding Globalization
The course is an introduction to globalization. It focuses upon the debate between the supporters of globalization, who maintain that globalization transforms fundamentally the world, and the sceptics, who consider the impact of globalization to be exaggerated and allege that the change under way is much more limited in scope and does not threaten the primacy of the nation-state as the organizing principle of the global system. The analysis spreads to all the main sectors where globalization is evident (politics, economics, culture, ethics and so on) and aims to provide a critical evaluation of the its impact and the challenges it poses. The course sums up with the need to regulate globalization at a global level. Back to top

Positive Psychology
Main focus will be on what are the factors that make some humans, or human societies and groups, happier than others and in that sense discover and spread the happiness interventions for a better and more meaningful life. The Positive Psychology course is designed in such a way that it covers the basic notions, the latest research on the field, as well as the applications of this new science field to everyday life of the individual or the society. Positive Psychology examines the parameters involved in the quality of human life and the satisfaction with life. The course delivery will be realized via lectures in class and experiential applications of various positive interventions. Back to top

 

Level 3

Food and Beverage in Hotels and Hospitality
This unit aims to comprehensively explore all the key issues and challenges of Food and Beverage Management as well as strategies determining successful foodservice operations in hotel and hospitality businesses. Emphasis is given to practices pertinent to the management of food, beverage, labour, facilities, equipment and related information systems applications. Through the acquisition of practical, administrative and managerial skills, students familiarize themselves with the current trends in Food and Beverage Management, including the context of catering operations. Back to top

Accommodation Management
This unit underlines the importance of accommodation operations by preparing students in an efficient and practical way to effectively manage the rooms division of a hotel business. Emphasis is on familiarizing students with front office and housekeeping operations, standard procedures and related information systems applications. The unit aims to develop the necessary knowledge and skills in order for students to provide quality accommodation with due consideration of cost control and profitability imperatives. Back to top

Project Management
All business need to be involved, one way or another, with one-off project. Due to the unique aspect of projects many issues may arise that could turn out to be catastrophic for the business. This unit deals with all these issue and the necessity of project management and monitoring to ensure a project's smooth implementation.  It also deals with the anticipated potential problems and the corrective strategies that could be followed, while the aspect of project network analysis can be used by any project manager in controlling the activities of the task. Back to top

Total Quality Management
The unit covers particular issues related to the study of Total Quality Management (TQM). More specifically, the unit examines the key-elements of the TQM paradigm as well as some of its most commonly used practices and techniques. Awareness of TQM practices is critical in modern corporations and assists in impacting both effectiveness and efficiency. Back to top

Human Resource Management
The fundamentals of Human Resource Management (HRM) involve the main principles of employment relationship, recruitment, selection, retention, training, people development, performance management, remuneration and reward systems, and other modern issues related to employee participation. In addition, HRM is related with the contested arena of employment relations. Furthermore, it is considered to be an essential element of business strategies and objectives that are associated with organisational effectiveness, whilst its implementation can significantly affect organisational performance.
Nonetheless, dynamic factors and pressures (such as: changes in the sociological and economic context/climate, the regulatory framework, implementation of employment policy etc) can seriously affect business and corporate strategy, and subsequently have an impact on the way that HRM is deployed. These factors have an impact on HRM strategies, and hence, are considered to be serious challenges for HRM managers who should focus on the organisational goals and effectiveness. Back to top

 

 

 

The Business Administration & Economics Department (BAED) of the University of Sheffield International Faculty, CITY College aims at providing all students with an intellectually stimulating and supportive environment that allows them to acquire important skills and competencies for their professional and personal life.

Business matters at BAED. Our undergraduate and postgraduate courses in management related disciplines are designed to challenge students’ thinking and inspire them to develop the advanced knowledge and analytical skills they will need to succeed in business.

Our academics continually work with international, national and regional businesses as part of their research and use their experiences to make their teaching relevant and up-to-date.
More about the Business Administration & Economics Department

 

Research at the Business Administration & Economics Department

The academic staff of the Business Administration & Economics Department

Contact the Business Administration & Economics Department

 

Career, Employability and Enterprise Centre

The Career, Employability and Enterprise Centre, focuses on helping students to set attainable career goals. It offers advice on CVs and cover letters, and on how to effectively handle job interviews. Through career fairs, and different internship programmes, the department aims at constantly bringing students in contact with prospective employers. 

Every spring we organize the Annual Career Fair presenting with an opportunity to get a first feel of job seeking. During the event students and alumni have interview opportunities with corporate recruiters and present their skills and abilities to potential employers. Large companies, organisations and multinationals from different industries across S.E. Europe participate every year in our Career Fair and offer employment and internship opportunities to our students and graduates.
More about our Career Services.

Contact the Career, Employability and Enterprise Centre at careers@citycollege.sheffield.eu

 

Chartered Management Institute (CMI)

CMI

Students completing the programme have the opportunity to additionally receive another prestigious qualification: the Level 6 Diploma in Management and Leadership by the Chartered Management Institute (CMI).

The programme is accredited by CMI, the only chartered professional body that is dedicated to management.
www.managers.org.uk

 

AACSB

The programme is accredited by the Association to Advance Collegiate Schools of Business (AACSB).
www.aacsb.edu

Chartered Management Institute (CMI)

Students completing the programme have the opportunity to additionally receive another prestigious qualification: the Level 6 Diploma in Management and Leadership by the Chartered Management Institute (CMI).

 

The programme is accredited by CMI, the only chartered professional body that is dedicated to management.
www.managers.org.uk

CMI

AACSB

The programme is accredited by the Association to Advance Collegiate Schools of Business (AACSB).
www.aacsb.edu

AACSB

 

back