Successful Business Seminar on Leadership by Chick-Fil-A

A successful business seminar under the title “A pathway to successful leadership: The SERVE leadership programme” presented by Chik-Fil-A managers, took place at the International Faculty’s main campus in Thessaloniki, 31 October 2016.

For one more year a Chick-Fil-A team - restaurant operators / owners and company managers- visited the International Faculty to present their leadership model, SERVE.  Eight invited speakers from Chick-Fil-A introduced the SERVE model to the participants by elaborating on the following basic elements which form the basis of successful leadership:

• Seeing and shaping the future. See an opportunity and pursue it aggressively.
• Engaging and developing others. Encourage participation and instill confidence.
• Reinventing continuously. Think creatively.
• Valuing results and relationships. Success is about both of these things.
• Embodying the values. True leadership is about building and maintaining trust

Prior to the presentation of SERVE a warm up event took place with Anne-Marie Moraitakis, Senior Manager of Community Affairs and Gloria Cox, Senior Supervisor of Community Affairs giving insights on how to “Make your business community friendly”.

Participants had the opportunity to discuss with the Chick Fil A team concepts such as the new culture on serving, respect towards customers and the new model of innovation and creativity in building services.

It is the sixth time for the International Faculty to host the Chick Fil A leadership seminar while closer cooperation is coming in the near future, with Chick-Fil-A managers guest lecturing and internship opportunities at Chick-Fil-A HQ.

The event was organised by the Business Administration and Economics Department (BAED) and the Career, Enterprise and Employability Centre of the International Faculty.